Terms of Service

 

1. Products

We strive to ensure that all product descriptions, images and colours displayed on our website are as accurate as possible. However, actual colours may vary slightly depending on your screen or device settings.

We reserve the right to modify, discontinue or update products at any time without prior notice.

2. Pricing and Payment

All prices displayed on our website are shown in the selected currency and include applicable taxes where required by law.

Prices may change at any time without prior notice.

Payment must be completed before an order is processed and shipped. We accept the payment methods displayed at checkout.

3. Orders

Once an order is placed, you will receive an order confirmation by email.

We reserve the right to refuse, cancel or limit any order at our sole discretion, including but not limited to:

• Pricing or technical errors.
• Product availability.
• Suspected fraudulent activity.
• Orders placed for resale without authorization.

If your order is cancelled after payment has been received, a full refund will be issued.

4. Shipping

Shipping times provided on our website are estimates only and are not guaranteed.

AÏT Active is not responsible for delays caused by shipping carriers, customs authorities, weather conditions or events beyond our reasonable control.

Customers are responsible for providing accurate shipping information. We are not responsible for orders delivered to an incorrect address provided by the customer.

5. Returns and Refunds

Returns and refunds are governed by our Refund Policy.

Please refer to our Refund Policy for information regarding eligibility, return conditions and refund processing.

6. Intellectual Property

All content available on this website, including but not limited to:

• Logos
• Product designs
• Photographs
• Graphics
• Text
• Videos
• Branding
• Website design

is the exclusive property of AÏT Active and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified or used without our prior written permission.

7. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use and protect your personal information.

8. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice.

Any changes become effective immediately upon publication on this website.

Continued use of the website following any changes constitutes acceptance of the updated Terms.

9. Contact Us

If you have any questions regarding these Terms of Service, please contact us at:

Email: hello@aitactive.com